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Harly keeps candidate email on the record instead of in a personal mailbox. Every message you send and every reply you receive is written to the shared mail store, so the whole hiring team sees one thread per candidate.

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Before you send

Set up sending in Settings → Email:
  • A sender identity so messages come from your workspace, not a personal account.
  • Inbound replies so candidate responses land back on the record.
See email for connection and DNS details.

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Message a candidate

From a candidate record, open the email drawer and compose. The composer is rich text with attachments, so you can send a formatted note with a document attached in one message.
  • Replies thread back onto the same candidate automatically.
  • Templates keep common messages (screening invite, rejection, offer) consistent.
  • Attachments sent or received are kept with the thread.
Keep candidate communication in Harly rather than a personal inbox. The record stays complete, and a teammate can pick up the thread if you are out.

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The inbox

The Inbox is a full-width view of active conversations across candidates. Use it to triage replies, hand off threads, and clear your queue without opening each candidate one at a time. Replies you send from the inbox and from a candidate record share the same underlying store, so nothing diverges.

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Next steps

Email setup

Connect sending and inbound replies.

Automations

Send messages automatically on stage changes.