> ## Documentation Index
> Fetch the complete documentation index at: https://docs.harly.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Inbox and email

> Message candidates from the record, keep replies on the timeline, and work a shared inbox.

Harly keeps candidate email on the record instead of in a personal mailbox.
Every message you send and every reply you receive is written to the shared
mail store, so the whole hiring team sees one thread per candidate.

## Before you send

Set up sending in **Settings → Email**:

* A sender identity so messages come from your workspace, not a personal
  account.
* Inbound replies so candidate responses land back on the record.

See [email](/integrations/email) for connection and DNS details.

## Message a candidate

From a candidate record, open the email drawer and compose. The composer is
rich text with attachments, so you can send a formatted note with a document
attached in one message.

* Replies thread back onto the same candidate automatically.
* Templates keep common messages (screening invite, rejection, offer) consistent.
* Attachments sent or received are kept with the thread.

<Tip>
  Keep candidate communication in Harly rather than a personal inbox. The record
  stays complete, and a teammate can pick up the thread if you are out.
</Tip>

## The inbox

The **Inbox** is a full-width view of active conversations across candidates.
Use it to triage replies, hand off threads, and clear your queue without opening
each candidate one at a time. Replies you send from the inbox and from a
candidate record share the same underlying store, so nothing diverges.

## Next steps

<CardGroup cols={2}>
  <Card title="Email setup" icon="envelope" href="/integrations/email">
    Connect sending and inbound replies.
  </Card>

  <Card title="Automations" icon="workflow" href="/developers/automations">
    Send messages automatically on stage changes.
  </Card>
</CardGroup>